{"id":5105,"date":"2022-01-26T13:43:25","date_gmt":"2022-01-26T13:43:25","guid":{"rendered":"https:\/\/sovanta-uat.triggerco.de\/customer-experience-management\/"},"modified":"2022-02-07T09:00:34","modified_gmt":"2022-02-07T09:00:34","slug":"customer-experience-management-redefined","status":"publish","type":"post","link":"https:\/\/sovanta-uat.trigger-code.com\/en\/customer-experience-management-redefined\/","title":{"rendered":"Customer Experience Management redefined"},"content":{"rendered":"\n<p>Wie gut f\u00fchlt sich der Kunden \u00fcber digitale Angebote betreut? Wie steht er zu Ihrem Unternehmen? Was braucht er, um den Kauf abzuschlie\u00dfen? Die Erwartungen der Kunden sind h\u00f6her als je zuvor. Sie sollten deshalb alles daran setzen, ihre W\u00fcnsche zu verstehen und ver\u00e4nderte Bed\u00fcrfnisse vorherzusehen, um jederzeit die notwendigen Schritte einzuleiten und diese zufriedenstellend erf\u00fcllen zu k\u00f6nnen. Unser Solution Brief zeigt, wie Sie mit einem <a href=\"https:\/\/sovanta-uat.triggerco.de\/sales-vereinfachen\/customer-experience-management\/\">Customer Experience Management<\/a> Program <a href=\"https:\/\/sovanta-uat.triggerco.de\/so-geht-journey-mapping\/\">User Insights an allen relevanten Kontaktpunkten<\/a> erheben und so heraus finden, was sich Ihre Kunden wirklich w\u00fcnschen.<\/p>\n\n<h2 class=\"wp-block-heading\">Ein direkter Draht zum Kunden macht den Unterschied<\/h2>\n\n<ul class=\"wp-block-list\"><li>Challenge: F\u00fcr Sales bricht ein neues Zeitalter an<\/li><li>Solution: Customer Insights mit QualtricsXM<\/li><li>Benefit: Machen Sie Kunden zu Fans<\/li><\/ul>\n<h2 class=\"wp-block-heading\">Solution Brief als Download anfragen:<\/h2>\n\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 4699831,\n\t\t\t\t\t\t\t\t\tformId: \"daecea34-c8e3-4fdd-8b54-bb27616f8997\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1783411353000-9617902860\",\n\t\t\t\t\t\t\t\t\tregion: \"\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1783411353000-9617902860\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Wie gut f\u00fchlt sich der Kunden \u00fcber digitale Angebote betreut? Wie steht er zu Ihrem Unternehmen? Was braucht er, um den Kauf \u2026<\/p>\n","protected":false},"author":3,"featured_media":5102,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[368,370],"tags":[],"competence":[373],"Industry":[],"line_of_business":[],"resource":[377],"systems-and-technologies":[382],"class_list":["post-5105","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-simplify-sales","category-customer-experience-management-en","competence-experience-management-en","resource-downloads-en","sap-product-qualtrics-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Experience Management redefined - sovanta AG<\/title>\n<meta name=\"description\" content=\"Learn from sovanta how to use a customer experience management program to find out what your customers really want.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Experience Management redefined - 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